{"id":3,"date":"2025-07-03T06:44:28","date_gmt":"2025-07-03T06:44:28","guid":{"rendered":"https:\/\/theurbandrapes.com\/?page_id=3"},"modified":"2025-07-21T08:20:47","modified_gmt":"2025-07-21T08:20:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/theurbandrapes.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>At <strong>The Urban Drapes<\/strong> (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;), your privacy is very important to us. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from <a href=\"https:\/\/theurbandrapes.com\" target=\"_blank\" rel=\"noopener\">https:\/\/theurbandrapes.com<\/a> (the \u201cSite\u201d).<\/p>\n<h2>1. Information We Collect<\/h2>\n<h3>a. Device Information<\/h3>\n<p>When you visit our Site, we automatically collect certain data about your device and browsing behavior, including:<\/p>\n<ul>\n<li>Web browser type<\/li>\n<li>IP address<\/li>\n<li>Time zone<\/li>\n<li>Installed cookies<\/li>\n<li>Pages\/products viewed<\/li>\n<li>Referring site or search query<\/li>\n<li>Interaction with the Site<\/li>\n<\/ul>\n<p>This data is collected using:<\/p>\n<ul>\n<li>Cookies \u2013 Small data files stored on your device<\/li>\n<li>Log files \u2013 Track actions on the site and store technical data<\/li>\n<li>Web beacons, pixels, and tags \u2013 Used to record browsing behavior<\/li>\n<\/ul>\n<h3>b. Order Information<\/h3>\n<p>When you place an order or attempt to do so, we collect:<\/p>\n<ul>\n<li>Your full name<\/li>\n<li>Billing and shipping address<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Payment information (e.g., credit\/debit card details)<\/li>\n<\/ul>\n<h2>2. How We Use Your Information<\/h2>\n<ul>\n<li>Process and deliver your orders<\/li>\n<li>Handle payments and send confirmations<\/li>\n<li>Communicate with you<\/li>\n<li>Prevent fraud and ensure site security<\/li>\n<li>Improve our Site\u2019s functionality and your experience<\/li>\n<li>Provide relevant updates, offers, or promotions (if opted in)<\/li>\n<\/ul>\n<h2>3. Sharing Your Information<\/h2>\n<p>We only share your personal data with trusted third parties to help us operate efficiently:<\/p>\n<ul>\n<li><strong>Shopify<\/strong> \u2013 Our store platform. Their privacy policy: <a href=\"https:\/\/www.shopify.com\/legal\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/www.shopify.com\/legal\/privacy<\/a><\/li>\n<li><strong>Google Analytics<\/strong> \u2013 For insights into customer behavior. Learn more: <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/policies.google.com\/privacy<\/a>. You may opt out: <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">https:\/\/tools.google.com\/dlpage\/gaoptout<\/a><\/li>\n<\/ul>\n<p>We may also disclose your information to:<\/p>\n<ul>\n<li>Comply with applicable laws<\/li>\n<li>Respond to legal requests<\/li>\n<li>Protect the rights, safety, or property of The Urban Drapes and its users<\/li>\n<\/ul>\n<p><strong>We never sell your personal information.<\/strong><\/p>\n<h2>4. Your Rights<\/h2>\n<p>Depending on your jurisdiction, you may have the right to:<\/p>\n<ul>\n<li>Access, correct, or delete your personal data<\/li>\n<li>Withdraw marketing consent<\/li>\n<li>Object to certain types of data processing<\/li>\n<\/ul>\n<p>To make any such request, contact us at: <a href=\"mailto:support@theurbandrapes.com\">support@theurbandrapes.com<\/a><\/p>\n<h2>5. Data Retention<\/h2>\n<p>We retain your order information for our records unless and until you request its deletion.<\/p>\n<h2>6. Cookies<\/h2>\n<p>We use cookies to improve your shopping experience. You can disable cookies through your browser settings, but certain features of the Site may not function correctly.<\/p>\n<h2>7. Do Not Track (DNT)<\/h2>\n<p>Our Site does not respond to DNT signals, as there is no uniform standard for compliance.<\/p>\n<h2>8. Changes to This Policy<\/h2>\n<p>We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.<\/p>\n<h2>9. Contact Us<\/h2>\n<ul>\n<li>Email: <a href=\"mailto:support@theurbandrapes.com\">support<\/a><a href=\"mailto:support@theurbandrapes.com\">@theurbandrapes.com<\/a><\/li>\n<li>Website: <a href=\"https:\/\/theurbandrapes.com\" target=\"_blank\" rel=\"noopener\">https:\/\/theurbandrapes.com<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2>\ud83c\udf38 COMMON GUIDELINES<\/h2>\n<p><strong>Important customer policies for smooth and fair order processing:<\/strong><\/p>\n<ul>\n<li>After we confirm the availability, please try to transfer the amount as early as possible to avoid stock out. <strong>Payment screenshot is compulsory.<\/strong><\/li>\n<li>After payment, please ask us to acknowledge the receipt of the amount to avoid overlooking.<\/li>\n<li><strong>Unpacking video without pause &amp; cuts is a must for any complaints.<\/strong> If any damage, it should be clearly visible in the video.<\/li>\n<li>If any returns, we <strong>cannot arrange pickup<\/strong>. We return <strong>one-way courier charges only.<\/strong><\/li>\n<li>Please do not open parcels with sharp objects.<\/li>\n<li>If any special note on courier partner or dispatch date, please mention it <strong>after sending the payment screenshot.<\/strong><\/li>\n<li>No return or exchange on quality basis. <strong>No colour guarantee.<\/strong><\/li>\n<li>Slight colour variation may occur due to photography or screen resolution. These are not valid reasons for return.<\/li>\n<li>Small thread pulls, zari cuts, and slight misprints in handloom sarees are common and not treated as damages.<\/li>\n<li><strong>No colour guarantee.<\/strong><\/li>\n<li>Dispatches will be done within 7 working days. For urgent delivery, please inform us in advance.<\/li>\n<li>On request, we dispatch via India Post. We are <strong>not responsible for delays or lost parcels<\/strong> in India Post.<\/li>\n<li>Slight irregularities in weave or pattern in handloom\/fancy sarees are not defects. They show the handmade nature of the product.<\/li>\n<li>We request customer patience. If issues arise, we try to resolve them promptly, but delays may happen due to a busy schedule.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At The Urban Drapes (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;), your privacy is very important to us. This Privacy Policy describes how we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":4,"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":370,"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/370"}],"wp:attachment":[{"href":"https:\/\/theurbandrapes.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}